Posted on Thursday, November 15, 2018 at 11:30 a.m.
Report on Prescott-Russell Residence ruffles feathers
A consultant’s operational review report on the Prescott-Russell Residence ruffled feathers among some of the mayors at the counties council table Wednesday morning
Extendicare Assist Management and Consulting Services, part of Markham-based Extendicare Canada, was hired in spring this year to do an operations review of the Residence, which the United Counties of Prescott-Russell (UCPR) owns and operates. Gary Loder, a senior official with the consultant firm, provided a verbal summary of the report, which included comments praising Residence staff for diligence and dedication in serving the needs of residents at the long-term care facility.
But some conclusions in the report, including comparisons of the Residence with other retirement care facilities that Extendicare itself helps manage, did not go over well with UCPR council members. Hawkesbury Mayor Jeanne Charlebois expressed her dislike with some recommendations for reducing operation costs and increasing revenue, describing them as “nickle-and-diming” cost cuts at the expense of the comfort of residents.
“This (Residence) is not a private enterprise operation,” Charlebois said. “I’ve been to some private (care) homes, and I’m not impressed. I don’t want our Residence to be compared to those. This is not a private enterprise, it’s a not-for-profit. You can cut and cut and cut, and then the services are no longer there.”
Other mayors also expressed support and approval of the work of the Residence staff and administration, and their concern that the consultant’s report missed out on some details unique to the facility’s operation.
Both UCPR Warden François St-Amour and Chief Administrator Stéphane Parisien noted that any action on the consultant’s report is a matter for the new counties council to decide on in the new year. All eight mayors of Prescott-Russell taking office following the October civic election results undergo their inaugurations for municipal and counties council seats in December.
For now the present UCPR council voted to receive the consultant’s report on the Residence and set it aside for the new counties council to review and deal with in 2019.